{"id":15,"date":"2023-07-23T10:00:35","date_gmt":"2023-07-23T10:00:35","guid":{"rendered":"https:\/\/kitpapa.net\/neatly\/?page_id=15"},"modified":"2025-09-18T07:47:34","modified_gmt":"2025-09-18T07:47:34","slug":"policies","status":"publish","type":"page","link":"https:\/\/kitpapa.net\/neatly\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"\t\t
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Terms & Conditions of Our <\/span> Services<\/span><\/span><\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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You can use our services in any convenient way \u2013 the choice is yours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A message to our customers..<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Loss & Damage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In addition to dry cleaning and laundry, we offer a range of services 7 days a week. You can use our services in any convenient way \u2013 the choice is yours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How to communicate issues?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can report issues to one of our in-store teams however please note all matters will subsequently be passed onto our head office. Unfortunately we are unable to process claims 48 hours after collection. We appreciate that due to an extensive customer base things may go wrong. Your feedback and cooperation is requested in trying to put things right and we aim to do this quickly and efficiently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Responsibility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can report issues to one of our in-store teams however please note all matters will subsequently be passed onto our head office. Unfortunately we are unable to process claims 48 hours after collection. We appreciate that due to an extensive customer base things may go wrong. Your feedback and cooperation is requested in trying to put things right and we aim to do this quickly and efficiently.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Service Exclusions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the unlikely event whereby loss or damage has occured to a garment, the following protocols should be followed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"We believe that cleanliness is the key to happiness and success in absolutely everything.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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- Max Taylor, Founder<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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20% off Your First Pick Up & Delivery Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tOrder now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Terms & Conditions of Our Services You can use our services in any convenient way \u2013 the choice is yours. Order now Our Policy A message to our customers.. Loss & Damage In addition to dry cleaning and laundry, we offer a range of services 7 days a week. You can use our services in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":91,"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":2465,"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/pages\/15\/revisions\/2465"}],"wp:attachment":[{"href":"https:\/\/kitpapa.net\/neatly\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}